WHERE CAN I BUY LISTEN OUT 2024 TICKETS?
The Moshtix website is the only official place to buy Listen Out 2024 tickets.
Please Note: Your tickets can be printed or scanned on your phone (please make sure your ticket has been downloaded before you arrive at the festival).
Do NOT buy tickets from 3rd party resellers like Tixel, Eventbrite, ViaGoGo, or unknown Facebook accounts as we cannot verify the legitimacy of these tickets. Don’t risk getting scammed.
SHOULD I BUY A LISTEN OUT TICKET FROM TIXEL, EVENTBRITE, VIAGOGO OR FACEBOOK?
We (and we can’t stress this enough) DON’T recommend purchasing tickets from any unofficial channels such as Tixel, Eventbrite, ViaGoGo, or unknown Facebook accounts as we cannot guarantee the legitimacy of these tickets. Purchasing tickets from 3rd party sellers may put you at risk at being turned away at the venue.
I’M UNDER 18, DO I NEED TO BE ACCOMPANIED BY A RESPONSIBLE ADULT?
Melbourne, Perth & Sydney – 16+ patrons are required to be accompanied by a responsible adult – please refer to our Youth Policy for the definition of a responsible adult.
IMPORTANT- If you are found inside the event without your responsible adult, you will be ejected.
Responsible adults will also face penalties and ejection if they are found to be failing to supervise the person/s under their care.
Brisbane – 16+ patrons do not need to be accompanied by a responsible adult, although this is strongly advised by Listen Out.
DO I NEED TO BRING MY ID?
Yes. You must bring photo ID with you regardless of if you’re 16+ or 18+.
Nationally recognised forms of Identification for Listen Out:
– Australian or Foreign Drivers License
– Australian or Foreign Passport
– Proof of age card (16+)
– Australia Post Keypass (18+ only)
The ID document must be current and include a photo of the person and their date of birth.
HOW MANY TICKETS CAN I BUY?
There is a limit of ten (10) tickets per person.
IS LISTEN OUT ACCESSIBLE?
Listen Out is a party for all and aims to be an inclusive, accessible, and enjoyable experience for everyone. We are constantly working on ways to improve the festival experience for our patrons. We understand that when deciding about whether to attend a music festival, knowledge is power. While some details are still being confirmed, all cities will have:
• Viewing Platforms
• Accessible toilets
• Carer/Companion card tickets
• A dedicated accessibility support team
• An accessibility hotline to message for assistance on show days
• Dedicated lanes at entry, bars and lowered service points
• AUSLAN services for select artists
Accessibility Ticket
If you have any accessibility requirements, we strongly recommend purchasing an Accessibility ticket. There is no price difference for this ticket, but it helps ensure you receive Festival Accessibility information from us before the show and will help us to provision adequate resources on the day.
Accessible tickets can be purchased here
Carers / Companion Cards
We know that equal access can sometimes mean being accompanied by a Carer. Listen Out offers complimentary carer/companion tickets for companion card holders. If you’d like to request a companion ticket, visit the link below and fill in the request form. You’ll need your Moshtix order number (from when you bought your own ticket to Listen Out) and a copy of your companion card.
https://tixsupport.moshtix.com.au/hc/en-us/requests/new
IMPORTANT- We are more than happy to facilitate any companion swaps should your companion need to be replaced with someone else during the day. Just ask the Front Gate Manager or the Accessibility Manager and they will help organise this.
Check back here soon for links to more detailed accessibility information for each show.
DO YOU HAVE PAYMENT PLANS?
Yes! Buy now pay later with Zip Pay. Select ‘Zip’ at checkout and pay your ticket off in weekly, fortnightly or monthly repayments with no interest fees.
I DIDN’T RECEIVE MY TICKET VIA EMAIL, WHAT SHOULD I DO?
To help stop ticket scammers and ticket scalping, you’ll be sent your ticket closer to the show. Don’t stress if you don’t receive it when you buy it!
Closer to the event if you still haven’t received your ticket, log in to your Moshtix account used for the purchase and select ‘Show My Ticket’ for the relevant event. You then have the option to view the ticket in your browser, download or resend them to an email. Please also check your junk/spam.
If you still can’t find it and need help to track it down or you need to change your information on the e-ticket? Please get in touch with Moshtix Support.
CAN I WORK AT LISTEN OUT?
You must be 18+ to receive paid work at Listen Out 2024.
Melbourne, Perth and Brisbane – Please register here for paid work
Sydney – Please register here for paid work
There are also volunteer positions on the Front Gate available for 16+.
Please register here for volunteer positions
Please Note: In Melbourne, Perth and Sydney – if you are 16 or 17 years old you must be accompanied by a responsible adult to enter the festival after your volunteer shift has finished. Your responsible adult must have their own ticket.
WHAT CAN’T I BRING INTO THE EVENT?
The following restricted or prohibited items are not permitted by patrons into the event:
• Glass bottles or cans including perfume and makeup;
• Any liquids including alcoholic beverages, e-cigarette liquids and sunscreen pump bottles;
• Illicit drugs;
• Aerosol products;
• Knives or other dangerous weapons including potential missiles;
• Flares, fireworks or sparklers;
• Lasers or laser pointers;
• Animals or pets (other than assistance animals);
• Professional recording or broadcast devices without the promoter’s permission;
• Drones or other airborne recording/photography devices;
• Flags with poles, large flags or banners that may obstruct the view of other patrons;
• Any item that you intend (or such quantities of the item from which Management can reasonably infer that you intend) to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes;
• Large items including eskies, drink coolers or ice boxes;
• Umbrellas;
• Plastic sealed or opened drink containers (only empty reusable water bottles are allowed into the event);
• Metal drink bottles;
• Food;
• Picnic rug or chairs;
• Any dangerous goods;
• Any other items as determined by Security or Management that may cause injury or public nuisance;
Please see the Entry Conditions on our website for further information.
CAN I LEAVE THE EVENT AND COME BACK LATER?
No. Listen Out has a strict No Passouts rule. This means that once you leave, you cannot re-enter the event.
CAN FOOD BE BROUGHT INTO THE EVENT? WHAT IF I HAVE A FOOD ALLERGY?
External food cannot be brought into the event as per our conditions of entry. We will have a wide variety of food vendors on the day.
However, we can’t guarantee that food available for purchase at the festival is allergy safe.
Therefore, the Front Entry Manager will allow you to bring in your own food under the following conditions:
– if it is wrapped in clear plastic wrapping
– you can provide a doctor’s note or medical form showing proof of allergy
Please do not bring eskies, picnic blankets or baskets, folding chairs, glass containers, knives and any other bulky or sharp items. Security guards will be checking bags at the gate and will confiscate prohibited items.
WHAT IS FAST FORWARD?
Fast Forward is an add-on for $40 that gives you access to…
⏩️ A Dedicated Entry Lane
⏩️ Exclusive Bar Lanes
⏩️ Exclusive Toilets
All within the General Admission (GA) area of the event. The Fast Forward add-on must be paired with a GA or VIP festival ticket.
If you purchased a Fast Forward add-on, you need to present your GA/VIP ticket and Fast Forward ticket upon entry in the Fast Forward lane!
WHAT IS VIP?
VIP Tickets are 18+.
The VIP capacity is much smaller than the GA crowd, which means the area will be less crowded and you will have quicker access to bars and toilets. It also has a VIP viewing platform and includes complimentary phone charging and cloak!
➡️ Dedicated VIP Entry Lane
➡️ VIP Area With Bar & Heaps Of Toilets
➡️ VIP Viewing Platform
➡️ Complimentary Phone Charging
➡️ Complimentary Cloakroom
Already bought GA tickets and want to upgrade to VIP?
You can upgrade to a VIP ticket by contacting Moshtix via their support portal here.
You will need to include your order number.